GUIDE - FAQ

Created: 2 May 2020, 10:26:16 EDT
Last updated: 16 March 2024, 00:20:51 EDT

|| Celestial Seas FAQ || Website Help || Starter Guide ||
|| MYO Info || Design Changes ||
|| TOS || Community Guidelines ||

If you're a new player or returning after a long hiatus, we recommend checking the STARTER GUIDE!

Click the section relating to your question to expand the FAQ!

GENERAL FAQ ARPG FAQ HOW TO GET A DESIGN DESIGN FAQ SITE ISSUES & FAQ LORE FAQ STAFF FAQ


β˜… GENERAL FAQ


β˜… Can I join?

  • It is free to join and participate. Anyone can join as long as they are 13+
  • To get the full experience, it's reccomended you obtain a Celestial Seas character of your own, but you may still play the ARPG through gift art for other players or through NPCs!

β˜… What is Celestial Seas?

  • Celestial Seas is an ARPG based around the Celestial Seas universe and the creatures within it.
  • It's set in a fantasy sci-fi space age with magic, monsters, space boats, and more!
  • The focus of C-S is creating artwork, writing, and roleplay for characters within the universe through art challenges and developing with others. We love ideas and contributions to the lore and world from players!

β˜… What is an ARPG?

  • It stands for "art roleplaying game".
  • Basically: you draw art, write stories, and develop your in-universe characters in exchange for various game items to upgrade your characters and unlock new parts to the game.
  • Sometimes we host events to provide new lore and creative opportunities for players!

β˜… What is a closed species?

  • "Closed species" simply means that you must have permission to create a design, normally with a MYO slot.
  • Closed species often have design guidelines to fit the characters into 1 cohesive world.
  • While Celestial Seas has been considered a "closed species group" in the past, we prefer "ARPG Species" in an effort to move away from the more negative connotations with closed species.

β˜… What is an MYO?

  • It stands for "Make your own"
  • MYO SLOTS are items or tickets that allow you to create a character by drawing them yourself or by commissioning someone else!

β˜… I have a similar idea to Celestial Seas without knowing about it until now / I'm really inspired and want to make something like this!

  • This is great! Continue making what you love, it's great seeing other world building projects both entirely independent, or inspired by ours! We don't want to limit anyone's creativity, and we will not chase people down for having a similar idea. We don't own the concept of a satyr or bird-like humanoid, or cat with big eyes, and have no claim over their traits. Everyone is free to make things that look similar to Celestial Seas.
  • ALL WE ASK is basic respect in the form of:
    • Celestial Seas species, name, and lore specifically are part of the Celestial Seas IP. Please don't create an unofficial design in order to pass it off as official or in an attempt to profit.
    • Don't make something similar to what we're doing in an attempt to scam or trick others. IE: making an unofficial browbird, calling it a browbird, and then selling it as if it's a browbird isn't ok! But making a harpy adopt with a floating shape over it's head is totally fine.
    • Don't use any art or writing presented on this site without permission!
    • If you knowingly take heavy inspiration, credit, or a shoutout is appreciated!
  • If you're ever concerned about something you're doing might infringe on Celestial Seas, feel free to ask!

β˜… ARPG FAQ


β˜… How do I get Stargold?

  • The main ways are prompts, the weekly login bonus, and claiming free gifts during events! Stargold can also be traded with other players, and you can take Celestial Seas commissions for Stargold.

β˜… What are Celestial Shards?

  • Special participation currency that's earned for being active!

β˜… How do I use items?

  • Check the item description!

β˜… How do pets work?

β˜… Does owning only a pet disqualify me as a non-owner?

  • Nope! You're a non-owner until you own a browbird, kitbull, or painted satyr.

β˜… Does owning an MYO slot disqualify me as a non-owner?

  • Yes, since you now have the ability to make a design!

β˜… Can I participate with just a pet?

  • A few prompts allow for "companion only", but most will require a character!

β˜… How does "binding" work?

  • If a character and a pet are bound or a character and an item are bound, they have to be traded together.
  • Bound pets can be used with any character, and characters with bound pets can still use different unbound pets.
  • If a design update or MYO is submitted with an apparel item worn it binds that item to the character but using it is optional.
  • You can request a bind, but it cannot be undone!

β˜… What is the drop rate for ___?

  • You can see rates in the item/recipe/prompt description associated with it, otherwise if a drop rate isn't listed publicly it's meant to be a secret that players figure out for themselves.

β˜… When is ___ being released? / What's the plan for ___?

  • While it is okay to ask, we may not always be able to give a clear answer as most future additions is meant to be revealed when it's ready!
  • ETAs for subtypes, quests, and events are not set and are being worked on slowly over time. You'll have to wait and see what's coming next!
  • Remember: discussion of something planned isn't the same as confirmation that it will be added or that it will resemble the initial plans!

β˜… HOW TO GET A DESIGN


  • You can obtain a character entirely by playing the game. Using the main currency, ✨ StargoldSTARGOLD, you can buy your first slots HERE for half price. You can get additional SG slots HERE.
    • HOW TO GET STARGOLD: Drawing & writing for prompts, weekly login bonus, event free gifts, and trading Celestial Seas art or game items to other players!
  • Purchase a premade design for USD, sales happen every 1-2 months, or occasionally twice a month.
  • Purchase a MYO for USD during periodic openings to help support the site!
  • Trade or buy a design from another player
  • Patreon shop
  • Free raffles for MYO slots and premade designs, we usually host a raffle every 1-2 months.

β˜… Will there ever be a free MYO event or quest?

  • There are no current plans, but this is a far off goal! While it would be awesome to host an event like this, currently we aren't equipped to handle the influx of new designs and players. Additionally, the site is supported by MYO slot purchases, so we are opting for a slow trickle method through gameplay, frequent raffles, and sales instead!
  • Further details can't be provided at this time as we're more focused on core ARPG features!

β˜… DESIGN FAQ


β˜… Can I sell/trade my design?

  • Check if the design can be traded or sold in its description on the masterlist!

β˜… Can I design/submit a MYO slot for someone and then trade it to them once official?

  • Yep! There's no trade cooldown.

β˜… How do I use a MYO slot?

  • If you have a slot in your inventory, click it to use it!
  • For ready-to-use slots, you can go here to use them.

β˜… How do I edit my design or check if an edit is OK?

β˜… How do I get ___ trait? / How do I get ___ item?

  • Everything will contain info on how to obtain it in its description, however some may take longer to update as it's entirely manual.
  • Some items are seasonal or only appear during events! Others are meant to be a surprise.
  • NO ITEMS PERMANENTLY RETIRE and could come back at any time. The 1 exception is the "gilded gacha" items, as these too heavily disrupted game balance.

β˜… Can I combine traits?

  • Yes, however, keep in mind that if something isn't specifically written or shown to be allowed in the guides it may get rejected!

β˜… This design has a feature that my design got rejected for!

  • We recommend only going off what the current trait descriptions say rather than old designs.

β˜… I want a specific trait on my design, but it's not in the guides

  • Feel free to ask about it, and we'll let you know if it's possible!
  • If it's not available now, we can add it in the future

β˜… Can I turn my existing OC into a C-S MYO?

  • Yes, as long as you have permission from the original designer!
  • We ask that designs like this not be traded/sold separately

β˜… Can I make media-based designs?

  • A direct 1:1 copy of a copyrighted media character is not permitted, but a design inspired by media is fine. It should still be able to stand on its own and be distinct from the character it's based from.

β˜… Can I make AU versions of my C-S characters?

  • Yep! We just ask you not base something off a C-S design, then trade/sell them separately.

β˜… Can I void a C-S design?

  • You must get permission from the designer in order to do so!
  • If being converted to a non C-S design after voiding, please make sure they are distanced enough from the species to avoid confusion.
  • Once voided, it cannot be undone, but you can resubmit the design as a new MYO later if you'd like!
  • If you'd rather not void a character, you can also donate them to staff to be re-designed and raffled!

β˜… SITE ISSUES & SITE FAQ


β˜… How do I change my username?

  • Submit a private support ticket (report) here with the new username you'd like, if it's open we can change it for you!

β˜… How do I change my linked accounts?

  • Submit a private report, and we'll de-link it for you so you can set up a new link!

β˜… My confirmation email never sent!

  • Unfortunately, certain email providers block our confirmation email as spam, and there's no away around this. You may have to try a different email!

β˜… Can I close my account?

  • Yes, please send in a support ticket!

β˜… I messed up on my submission, what do I do?

  • You can cancel a submitted prompt if it has not been approved yet! This will return it to your prompt drafts. You will have to re-fill some info if this happens so double check before re-submitting!
  • If a design update has already been submitted, please contact us in the discord or through a support ticket, and we can send it back for you to make corrections or add missing items. If it's a minor change like 1 trait missing we can add it on our end!
  • If it's been approved before we saw your message or before you noticed, send in a private support ticket or claim!

β˜… What's a quick rundown of trade/transfer rules?

  • Don't sell a design for more than you paid
  • Don't sell/voucher a trade-only design
  • Don't sell/trade something you got from a raffle
  • Tradable designs can be traded for anything
  • MYO slots cannot be traded/sold at all, you'll have to make the design official first
  • "Game Items" means: items, companion pets, game currency, "MYO slot" items (before they are turned into a slot)
  • Game items can't be sold for real life currency, or traded for anything unrelated to Celestial Seas.
  • "Celestial seas related" means: C-S art & writing, C-S items, C-S designs
  • To trade/transfer game items, BOTH people involved must have an account 1 week old and at least 1 approved prompt submission.

β˜… Why can't we trade/sell items outside the ARPG?

  • We're opting for a closed economy game! If C-S items could be traded for anything, it would mean you needed to also own things from other species or ARPGs in order to trade in this one.

β˜… What's the USD conversion of stargold/shards/items/etc?

  • Since currency and game items can't be sold they have no USD value.
  • When it comes to doing commissions for game currency or items... it's entirely up to you what your art and items are worth! Staff doesn't set an exact value for them.

β˜… I think the trade ate my items!

  • Double check both people have confirmed the trade on both ends, you will have to do this TWICE each before the trade appears in the trade queue.
  • If you sent a TRANSFER it will not appear in your log until it goes through, both parties have to still confirm it and staff still has to approve
  • Once in then queue, staff can approve the trade. If it seems like your items vanished, it's because they are held in the trade system until the transfer is complete!

β˜… Why can't I gift items instantly without waiting on staff to approve?

  • This is to combat multi account item funneling, cheating, and scamming! This way we can check each trade before it goes through.

β˜… I bought or crafted the wrong item on accident!

  • Submit a claim explaining what happened!
  • You can do 1-2 game item refunds a year per person (1 large one or 2 smaller ones)
  • Please be very careful when purchasing or crafting and double check everything first to avoid issues like this.
  • We don't refund RNG boxes and gifts, or revert MYO slots back into items. If you use it then it's used forever!

β˜… Crafting ate the wrong materials!

  • This is a limitation of the crafting system. If a recipe allows you to specifically choose which items you use, and you do not go and double check ONLY THE ONES YOU WANT are selected and everything else is 100% deselected, it will autofill with different materials.
  • Please be careful when crafting recipes like this! You can submit a claim for us to refund the incorrect items and take the correct items if you did it by accident.

β˜… I sent in a prompt/design/report/etc and haven't gotten a reply!

  • Patience is appreciated! We normally see everything within 1-2 days of when it is submitted, it can just take time to reply.
  • Most responses can take up to 7-14 days, but this will be slower during events or IRL holidays!
  • If you're worried it didn't submit properly, you can check your: pending prompts, pending designs, pending support tickets. If it's pending, that means we've seen it!
  • If you don't see it there, or you haven't heard back in a week, you can ask if it's been submitted properly in discord. However, please do not bump it or try to skip the line! We will review and respond to your submission ON SITE when we have a response ready.

β˜… I found a bug, typo, or error in the info!

  • Send in a support ticket (report) with a link to the page. Thanks for keeping an eye out!

β˜… If I leave or get banned, do I lose my characters?

  • No, we don't reclaim characters. If it was obtained following the TOS rules, it's yours.
  • We may transfer-lock gift-only designs if they are involved in a scam or if you attempt to trade/resell them.
  • If your account is gone, you can still rehome a design you own by contacting us on toyhou.se or through discord if proof is provided!

β˜… LORE FAQ


β˜… How does ___ aspect work? / What can my character do with ___ aspect?

  • Your character's powers can be anything vaguely associated with the aspect. So fire could also involve warmth, lava, cold ghostly fire, etc! How it's applied and how magically adept your character is will be entirely up to you.
  • Aspect info is still being worked on!

β˜… Can my C-S character interact with non C-S characters?

  • Yep! Non Celestial Seas designs just won't count for bonuses in prompts.

β˜… Do I have to stick exactly to the lore?

  • Nope! Though, our lore is structure in a way to allow infinite possibilities, so... your idea may still work in canon regardless!

β˜… Can my character interact with the NPCs?

  • Yes! Feel free to use the NPCs for your character's stories.

β˜… Can my character be a banished prince from a kingdom of dreams, or a demon in disguise, or a god cursed into mortal form, or-

  • Yes :)

β˜… Can I make up planets, cities, kingdoms, Centuary districts, a magic nightmare pocket dimension, and other locations?

  • Yep! Feel free to expand on what's already canon or do something entirely new. You can get silly, weird, or totally crazy with it too. There's a planet made entirely of bone somewhere out there. There is a planet that's a giant turnip.

β˜… What's Centuary? And other locations like Candletown, Aldebast, Harara, Sor Solir...

  • "New Centuary" is the main hub city. It's a planet covered entirely in cities and divided into themed districts that are each like smaller contained cities.
  • All of these are canon locations where events and prompts may sometimes take place! Lore on all of them will be added to the lorebook over time.

β˜… STAFF FAQ


β˜… How can I apply to be a moderator?

  • Mod apps will be announced if they are open
  • All mods are volunteers! To apply as a mod, you must be 18+ and an active community member with no past strikes on your account
  • Additional requirements will be listed on the application!

β˜… How can I apply to be a guest artist?

  • Currently, the GA team is staff and invite-only. However, if there are any openings for temporary or permanent spots we will announce them!

Are you open for developer ("coder") positions?

  • Potentially! Just keep in mind staff are generally volunteers who do this when they have the time, and there aren't any positions officially open unless announced.
  • However, if you'd like to contribute dev help to the site, please send a DM to corrin! We are interested in more interactive additions to the site in the future and would be interested in commissioning that work.

β˜… Can I request specific staff to reply to my submissions or reports?

  • Whoever is available first will be the one to reply to you!

β˜… How are reviews handled?

  • Everything submitted to us can be seen by all staff members and is usually seen within 1-2 days of when it's submitted, but can take longer to process.
  • Prompts and simple designs reviews are done based off the rules shown on the website, with some additional private direction on how to handle them.
  • For heavier design edits and anything labeled as WIP, an admin had to take a look at it, so it will often take longer.
  • When issues arise, it will be handled after a group discussion with ALL staff.

β˜… I'm confused with the answer staff gave me, what do I do?

  • We're human and make mistakes or miss an important detail sometimes. If you believe there was a mistake on your design review, prompt review, or a reply to a question please simply resubmit or send a private support ticket and we can re-review it!
  • While we are always happy to have a discussion and better clarify a response, we ask that this not be abused or used as a way to dispute with staff members!

β˜… Why can't I casually DM staff on discord about work or questions relating to the website and ARPG?

  • It helps us keep a better work-life balance and makes it easy for us to discuss and cross-check questions. You can always get in touch through the public discord question channels, or a private report that only staff can see!

β˜… Can I give anonymous feedback?

  • Anonymous feedback is only open when we need a community-wide vote on a new addition or change
  • Otherwise, we also vastly prefer the option to engage with whom the feedback is coming from, allow other players to build off suggestions, and see community reception of user-submitted ideas. It gives us a better understanding of what players want and opens an avenue for discussion! You can still submit private feedback through support tickets, we're happy to hear your ideas!

❓ Question not answered here or more clarification needed? Please get in touch by sending in a support ticket or joining our discord!

If you have a suggestion, you can also use the above methods to get in touch!

Comments

There are no comments yet.
Authentication required

You must log in to post a comment.

Log in